Musings on a snowy day…
It’s crazy how much better my networking experience is at home than it is here on the campus where I work. It’s that way for a lot of people now. Of course, it used to be quite the opposite. You were stuck with dial-up at home and would head into the office (or onto campus) in order to gain access to a broadband connection. These days, the bandwidth available to you at home can be equal to or greater than the bandwidth available to your entire company or school, and of course you have to share it with all your colleagues at work. So now people go home to get more done. That seems nuts, but it would be expensive to provide 100 people at the office the same amount of bandwidth they have at home — or so it seems.
Maybe I should have started with this question: Do the people working in an office or sharing a campus need all that bandwidth? Of course they do. Everybody needs bandwidth now. More and more, the resources that matter to people, no matter what they are doing, are out there, in the cloud. Fewer resources are inside their computers, on a CD-ROM, or on the servers maintained by the local IT staff.
I am the local IT staff and I don’t use the stuff we provide as much. For example, I keep most of my documents at docs.google.com now. That means
- I don’t use the copy of Office purchased for my computer.
- I don’t use the fileserver around the corner in our climate-controlled server room
- I need more bandwidth
Similarly, we (the IT folk) have started using a wiki at wikispaces.com for our internal documentation. Once again:
- I don’t use the copy of Macromedia Contribute purchased for my computer
- I don’t use the intranet web server around the corner
- I need more bandwidth
Now, relative to most of the people I work with (and even many of the students who attend here), I’m an early adopter. But even those who only use Word, Internet Explorer (or Safari), and Outlook (or Entourage) and store everything they produce on the local fileserver are spending a lot more time on the net reading web sites and watching video stored on web sites.. Of couse our students are spending a lot of time at MySpace and Facebook, and downloading everything that isn’t nailed down.
The fact is that people don’t rely on their local network to the extent they used to. If they still do, it’s probably because they "grew up" doing so and have no particular reason to change.
So, should I be shifting IT dollars that I traditionally spend on copies of Microsoft Office and on servers and spend it on bandwidth and on services provided by other people’s servers (out there in the cloud)? Does the IT mission shrink back to what it was long ago — providing access to specialized applications and private data — with the additional responsibility of providing a fast connection to the cloud, where they can find the rest of what they are looking for.
I guess I’m talking about a form of outsourcing, but not the kind where somebody on the inside is replaced by somebody on the outside, at least not directly. The Web cloud now provides many of the things you used to have to go to your corporate network for, and we’re only at the beginning of the shift.
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